"Never once did I feel pressured into having more work done."
One customer came in and was told the opposite of a sales pitch: Toyota has a recall for this, take it to the dealership and get it fixed free. She did. Then she brought all her regular maintenance back here.
Another had an A/C compressor fail. The shop contacted her extended warranty company and got the work covered — her out-of-pocket came to a fraction of what it could have been. Nobody made them do that.
A third had a daughter's dash light up and drop into safe mode at 25 mph. Towed in Wednesday, diagnosed, quoted fairly, back on the road by early Friday. Across 836 reviews the names that keep surfacing are Matt, Matthew, and Ernie.